{"id":39495,"date":"2025-09-10T11:11:35","date_gmt":"2025-09-10T11:11:35","guid":{"rendered":"https:\/\/kunstgalerie-bijzonder.nl\/frequently-asked-questions\/"},"modified":"2026-05-06T10:44:41","modified_gmt":"2026-05-06T10:44:41","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/kunstgalerie-bijzonder.nl\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"\n\n\t<section class=\"section content-bottom dark\" id=\"section_647918983\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img decoding=\"async\" width=\"2048\" height=\"1366\" data-src=\"https:\/\/kunstgalerie-bijzonder.nl\/wp-content\/smush-webp\/2025\/09\/035A6559-2048x1366.jpg.webp\" class=\"bg attachment-2048x2048 size-2048x2048 lazyload\" alt=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 2048px; --smush-placeholder-aspect-ratio: 2048\/1366;\" \/>\t\t\t\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-1139135623\">\n\n\n\t<div id=\"col-1619425927\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner text-shadow-1\"  >\n\t\t\t\n\t\t\t\n\n<h1>Frequently asked questions<\/h1>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_647918983 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  min-height: 45vh;\n}\n#section_647918983 .section-bg-overlay {\n  background-color: rgba(87, 64, 40, 0.1);\n}\n#section_647918983 .section-bg img {\n  object-position: 61% 44%;\n}\n@media (min-width:550px) {\n  #section_647918983 {\n    padding-top: 80px;\n    padding-bottom: 80px;\n    min-height: 45vh;\n  }\n}\n@media (min-width:850px) {\n  #section_647918983 {\n    min-height: 500px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1521974045\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-1684464362\">\n\n\n\t<div id=\"col-358458193\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h3>Paintings<\/h3>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2027252506\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2027252506-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-hang-my-painting-up-immediately?\" aria-expanded=\"false\" aria-controls=\"accordion-2027252506-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I hang my painting up immediately?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2027252506-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2027252506-label\">\n\t\t\t\n\n<p>Yes. The paintings are stretched on a frame, so they can be hung up immediately. We use high-quality frames.  <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3261335023\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3261335023-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-order-a-painting-in-a-different-size?\" aria-expanded=\"false\" aria-controls=\"accordion-3261335023-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I order a painting in a different size?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3261335023-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3261335023-label\">\n\t\t\t\n\n<p>Please contact us if you&#8217;ve seen a painting that you would like in a larger or smaller size. We&#8217;ll be happy to look into the possibilities with you. <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-770730549\">\n\n\n\t<div id=\"col-398221485\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h3>Viewing<\/h3>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-1833788534\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1833788534-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-view-a-painting-at-home?\" aria-expanded=\"false\" aria-controls=\"accordion-1833788534-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I view a painting at home?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1833788534-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1833788534-label\">\n\t\t\t\n\n<p>Yes, you can. You can order the painting of your choice and view it at home. If you&#8217;re not satisfied, just contact us within 14 days and return your painting to us. We will refund your money and the shipping costs to your account. No problem at all.    <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2538831064\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2538831064-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-view-paintings-at-your-gallery?\" aria-expanded=\"false\" aria-controls=\"accordion-2538831064-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I view paintings at your gallery?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2538831064-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2538831064-label\">\n\t\t\t\n\n<p>Yes, you can. You&#8217;re more than welcome to come and view paintings without any obligation. Check the opening hours on our website or feel free to contact us if you&#8217;d prefer to drop by on a different day or time. This is no problem at all.   <\/p>\n<p>When you&#8217;ve found a painting you like, you can take it with you right away.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-861111526\">\n\n\n\t<div id=\"col-1844742967\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h3>Delivery<\/h3>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-3536906621\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3536906621-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-i-pay-shipping-costs?\" aria-expanded=\"false\" aria-controls=\"accordion-3536906621-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do I pay shipping costs?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3536906621-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3536906621-label\">\n\t\t\t\n\n<p>You don&#8217;t pay any shipping costs or other extra fees for any paintings, except for the large XL\/XXL paintings.<\/p>\n<p>You can take your XXL painting with you in your own transport or have it delivered. Delivery costs will be coordinated with you in advance. Your beautiful painting will be delivered safely to your home by an experienced courier or packed with special extra reinforcement.  <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1569202746\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1569202746-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-delivery-time?\" aria-expanded=\"false\" aria-controls=\"accordion-1569202746-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What is the delivery time?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1569202746-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1569202746-label\">\n\t\t\t\n\n<p>We have approximately 300 paintings and photo artworks that can be delivered immediately. For other works, the delivery time varies. You will, of course, be kept informed about this.  <\/p>\n<p>You can also drop by to view paintings and photo artworks. You can then (usually) take your favorite artwork with you immediately. <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2592478416\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2592478416-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-know-my-painting-will-be-delivered-safely-and-in-good-condition?\" aria-expanded=\"false\" aria-controls=\"accordion-2592478416-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How do I know my painting will be delivered safely and in good condition?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2592478416-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2592478416-label\">\n\t\t\t\n\n<p>We pack your painting securely and use insured shipping. This ensures your painting is delivered to your home safely and in perfect condition. <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3092790612\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3092790612-label\" class=\"accordion-title plain\" href=\"#accordion-item-i&#039;m-rarely-at-home;-can-i-still-have-my-painting-delivered?\" aria-expanded=\"false\" aria-controls=\"accordion-3092790612-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>I&#039;m rarely at home; can I still have my painting delivered?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3092790612-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3092790612-label\">\n\t\t\t\n\n<p>Yes, it&#8217;s no problem if you&#8217;re not home often. We will agree on a suitable delivery day with you. <\/p>\n<p>You can also choose to have your painting delivered to an address other than your own. For example, to neighbors, family, or the office. <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2436500392\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2436500392-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-also-deliver-outside-the-netherlands?\" aria-expanded=\"false\" aria-controls=\"accordion-2436500392-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do you also deliver outside the Netherlands?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2436500392-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2436500392-label\">\n\t\t\t\n\n<p>If you live outside the Netherlands or want to give a painting as a gift to someone living abroad, this is possible. We can deliver to any country and continent. <\/p>\n<p>When ordering the painting, you can choose which country you want it delivered to. If your country isn&#8217;t listed, please contact us.  <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-1720752537\">\n\n\n\t<div id=\"col-2108012419\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h3>Ordering<\/h3>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-1961169188\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1961169188-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-payment-methods-do-you-accept?\" aria-expanded=\"false\" aria-controls=\"accordion-1961169188-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What payment methods do you accept?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1961169188-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1961169188-label\">\n\t\t\t\n\n<p>When you order a painting on the website, you can choose from bank transfer or payment via iDeal, PayPal, Credit Card, or Bancontact\/Mister Cash.<\/p>\n<p>It is also possible to pay for a painting at the door when it is delivered (cash on delivery). This incurs an additional cost of \u20ac15. <\/p>\n<p>You can also choose to pay 50% upon ordering and 50% prior to delivery. To do this, use the &#8216;Bank transfer 50%&#8217; payment option. <\/p>\n<p>You can also choose to pay for a painting when you come to pick it up.<\/p>\n<p>If you wish to pay by credit card, choose the payment method: Credit Card (via PayPal). This way, you can complete your order easily and securely. (You don&#8217;t need a PayPal account for this!)  <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2053827743\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2053827743-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-know-i-can-pay-safely?\" aria-expanded=\"false\" aria-controls=\"accordion-2053827743-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How do I know I can pay safely?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2053827743-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2053827743-label\">\n\t\t\t\n\n<p>Safe shopping is a top priority for us. We are certified as a secure website and are SSL protected. This means your contact and payment details are secure and nothing can go wrong.  <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-640021430\" class=\"accordion-item\">\n\t\t<a id=\"accordion-640021430-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-use-my-vvv-gift-card-with-you?\" aria-expanded=\"false\" aria-controls=\"accordion-640021430-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I use my VVV gift card with you?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-640021430-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-640021430-label\">\n\t\t\t\n\n<p>Yes, this is possible. We are affiliated with the VVV gift card. You can pay for your painting in full or in part with your VVV gift card. This can be done by picking up the painting with VVV gift cards or by sending the VVV gift cards via registered or regular mail, after which we will send the painting to you. Please contact us for more information.    <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1521974045 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-39495","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/kunstgalerie-bijzonder.nl\/en\/wp-json\/wp\/v2\/pages\/39495","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kunstgalerie-bijzonder.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kunstgalerie-bijzonder.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kunstgalerie-bijzonder.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kunstgalerie-bijzonder.nl\/en\/wp-json\/wp\/v2\/comments?post=39495"}],"version-history":[{"count":5,"href":"https:\/\/kunstgalerie-bijzonder.nl\/en\/wp-json\/wp\/v2\/pages\/39495\/revisions"}],"predecessor-version":[{"id":40106,"href":"https:\/\/kunstgalerie-bijzonder.nl\/en\/wp-json\/wp\/v2\/pages\/39495\/revisions\/40106"}],"wp:attachment":[{"href":"https:\/\/kunstgalerie-bijzonder.nl\/en\/wp-json\/wp\/v2\/media?parent=39495"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}